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FREQUENTLY ASKED QUESTIONS

What types of products do you carry?

We supply a range of wastewater and septic system parts, including pumps, risers, lids, fittings, and essential accessories. Our focus is on reliable, field-tested products that septic professionals can count on.

Who do you sell to?

American Wastewater Solutions is built for septic professionals — including installers, service technicians, and contractors. Whether you're maintaining systems or installing new ones, we’re here to support your work.

Do you offer free shipping?

Yes we offer free shipping across the United States. Orders over $100 qualify for free shipping. We aim to process and ship orders quickly so you can stay on schedule.

How do I know I’m ordering the right part?

If you’re unsure, we’re here to help. Reach out to us and we’ll make sure you get the correct part for your specific job. Our experience in the field means we understand what you’re working with.

Can I contact you for help or recommendations?

Absolutely. If you need help sourcing a part or have questions about a product, contact us directly and we’ll point you in the right direction; no runaround.